Integrated Operations for Clinics & Medical Groups
From nursing stations, facility scheduling, and queue displays to clinical screen catalogs, ICD coding, and universal health coverage. Unified clinical and administrative operations that raise branch efficiency and improve patient and physician experience.
From intake and queue numbers through nursing, consultation, billing, and referral — one coordinated path that protects privacy and keeps operations disciplined.
1
Front-Desk Intake
Verify identity and insurance, issue a stable queue number.
2
Queue & Waiting Display
Show now-serving and next numbers on TVs and the patient portal.
3
Nursing Station
Distribute nursing workload by station and floor before the exam.
4
Scheduled Room
Route the patient to the correct room via facility scheduling.
5
Exam & Coding
Specialty screens and ICD coding with complete documentation.
6
Billing & Referral
Invoice and insure, then internal or external referral when needed.
B2B Enterprise Compliance
Engineered to Keep Clinical Operations Secure & Scalable
We respect medical confidentiality. 369 Medical locks down EMR files and patient privacy — including waiting displays that never expose names or identities.
Compliance Level100% Secure & Compliant
apartmentOperations & Queues
Run the facility with discipline from intake to the room
Five operational pillars that show how the clinic moves daily without bottlenecks or conflicts.
medical_services
Nursing
Multi-Station Nursing
Multiple nursing stations distribute workload by floor and sector, with staff check-in and live supervisory monitoring — cutting wait time and raising pre-exam quality.
checkAssign staff and stations by specialty and stage
checkAuto-route tickets and reduce congestion
checkMonitor fallback and unassigned stations
meeting_room
Facility
Medical Facility Scheduling
Facility scheduling links room, doctor, and specialty into a published daily clinical session — so patients reach the right room and station without conflicts.
checkBuildings, floors, sectors, and rooms
checkWeekly templates with conflict detection
checkRoom Grid and utilization reports
screenshot_monitor
Clinical
Multi-Exam Screen Catalog
A clinical screen catalog covers exam and assessment paths by patient age and specialty — with one standard across branches.
checkPediatric, adult, antenatal, and consent catalogs
checkAge-aware nursing assessments
checkReady specialty exam pathways
health_and_safety
Billing
UHC, Contracts & Bookings
Manage universal health coverage contracts from coverage rules and booking through claims — with a clear private vs insurance path.
checkPayers, plans, and coverage rules
checkPrivate and insurance price groups
checkClaims, receivables, and collections
confirmation_number
Queue
Queue System & Patient Screens
A full queue system with public waiting TVs, counter displays, and a mobile portal for turn number, stage, and expected wait — with optional voice calling and privacy-safe boards.
checkTV board: now serving, next, waiting count
checkCounter display for destination and confirm
checkPatient portal to track turn on mobile
clinical_notesClinical Quality & Doctor Experience
Precise clinical tools and a comfortable exam experience for physicians
From global coding and chronic follow-up to specialties, antenatal care, and everyday exam ergonomics.
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ICD-11 Coding with ICD-10 Reference
Unified ICD-11 diagnosis coding with an ICD-10 reference, chronic classification, and suggested mappings — for accurate diagnoses, reports, and claims.
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Chronic Disease & Continuous Medications
Chronic vs non-chronic classification on diagnosis and patient profile, with structured chronic follow-up covering visits, labs, continuous medications, education, and referrals.
dentistry
Dental & Cardiology Pathways
Ready specialty pathways for dental care (odontogram and consents) and cardiology (vascular exam with ECG/Echo shortcuts) — faster documentation and fuller exams.
accessibility_new
Physician-Friendly Exam Interfaces
Clearer exam screens with larger fields, high contrast, clinical shortcuts, and a guided visit flow — a faster, more comfortable experience for intensive daily use.
pregnant_woman
Smart Antenatal Follow-up
Smart antenatal follow-up that unifies visits, ultrasound, labs, medications, risk alerts, and clinical curves in one file — faster decisions and fewer missed appointments.
Consent Governance
Keep Original and Signed Copies
Consent forms with printable originals, signed uploads, and dual-copy retention in the patient file — clearer legal archiving and easier audits.
Referral Flow
Full Internal & External Referrals
Complete internal and external referrals from classification through print, booking, or closure — so patients are never lost between specialties or outside the facility.
Clinical Modules
29 Intelligent Features for Patient Journeys & Operational Control
369 Medical supports healthcare organizations with modular clinical and administrative capabilities, securely across every branch.
Clinical
Patient File
Unified electronic profile for each patient.
Verified
Clear healthcare journey.
Facility
Appointments
Booking and scheduling management.
Business Value:
Organized reception.
Facility
Doctor Schedules
Optimize and distribute appointment loads across doctors.
Business Value:
Clinic operational efficiency.
Management
Clinics & Branches
Unified management for multi-location clinic chains.
Business Value:
Structured expansion.
Clinical
Medical Records
Centralized, longitudinal medical history for patients.
Business Value:
Continuous care.
Management
Attachments
Upload lab tests, scans, and other clinical reports.
Business Value:
All-inclusive patient file.
Clinical
Visits / Consultations
Document findings, diagnoses, and prescriptions for each visit.
Business Value:
Accurate follow-up.
Clinical
Smart Antenatal Follow-up
Visits, ultrasound, labs, risk alerts, and clinical curves in one pregnancy file.
Business Value:
Follow-up that never misses.
Billing
Insurance Claims
Track approvals, claims, and payer receivables through collection.
Business Value:
Organized insurance finance.
Billing
Accounting Integration
Link invoices and payments directly to the ledger.
Business Value:
Financial transparency.
Governance
Permissions
Granular medical vs administrative staff access roles.
Business Value:
Premium security.
Management
Alerts & Notifications
Reminders for appointments, results, and critical events.
Business Value:
Higher patient response rate.
Management
Management Reports
Real-time dashboard for clinical and financial operational indicators.
Business Value:
Better administrative decisions.
Facility
Rapid Reception
Optimized front-desk patient intake and registration workflows.
Business Value:
Reduced patient wait time.
Management
Multi-Branch Control
Central control over physically separated medical centers.
Business Value:
Central administrative power.
Management
App / API Integration
Robust APIs and mobile patient/doctor connectivity.
Business Value:
Maximum flexibility.
Nursing
Nursing Stations
Multi-station nursing by floor and sector with staff assignment and supervision.
Business Value:
Less waiting, higher quality.
Facility
Facility & Room Scheduling
Buildings, floors, rooms, weekly templates, and daily sessions with conflict detection.
Business Value:
Organized occupancy without clashes.
Clinical
Exam Screen Catalog
Age- and specialty-aware exam and assessment forms in one catalog.
Business Value:
One clinical standard.
Billing
UHC & Contracts
Payers, plans, coverage rules, and claims from contract through collection.
Business Value:
Clear insurance path.
Billing
Private & Insurance Booking
Separate private and insurance pricing paths with co-pay handling.
Business Value:
Cleaner billing.
Queue
Waiting Screens & Queues
TV boards and counter displays with optional voice calling and a stable turn number.
Business Value:
Disciplined, clear queues.
Queue
Patient Turn Portal
Track turn number, stage, patients ahead, and expected wait on mobile.
Business Value:
Patient transparency.
Clinical
ICD-11 with ICD-10 Reference
Unified ICD-11 diagnosis coding with ICD-10 reference and chronic classification.
Business Value:
Accurate diagnoses & claims.
Clinical
Chronic Disease Follow-up
Chronic profiles with visits, labs, continuous medications, education, and referrals.
Business Value:
Continuity of care.
Clinical
Dental & Cardiology Pathways
Dental exams with odontogram and cardiology paths with ECG/Echo shortcuts.
Business Value:
Faster specialty documentation.
Clinical
Physician-Friendly Interfaces
Larger fields, high contrast, clinical shortcuts, and a guided visit flow.
Business Value:
Comfort and higher productivity.
Governance
Dual-Copy Consent Retention
Print the original, upload the signed copy, and retain both in the patient file.
Business Value:
Clearer legal archiving.
Governance
Internal & External Referrals
Reception classification, printing, internal booking, or external closure with a central log.
Business Value:
Patients never get lost.
Queue & Patient Displays
Patients know their turn… and the queue stays disciplined
Public waiting screens show now-serving, next, and waiting count with optional voice calling; a counter display for confirmation; and a mobile portal for stage and patients ahead — with one stable turn number across reception, nursing, and doctors, without exposing names or IDs.
Manage display links by branch, department, doctor, or stage with QR.
Staff ops: call, serve, transfer, skip, or mark no-show.
Privacy-safe public boards — numbers only.
Waiting Screen
Now serving
A-24
Counter 3 · Nursing
NextA-25 · A-26
Waiting12
Patient Portal
My Visit Status
Turn numberA-24
StageNursing
Patients ahead3
Expected wait
~ 12 min
Facility Scheduling
From weekly templates to published daily sessions ready for booking
Define buildings, floors, sectors, and rooms; build weekly templates; generate real clinical sessions with room, doctor, capacity, and maintenance conflict checks — then publish for booking and route patients to the right room and station.
Double-booked room, doctor absence, maintenance, capacity
Publish session & route the patient
Booking opens on the correct room and station
Common Inquiries
Frequently Asked Questions about 369 Medical
Yes, 369 Medical is built to comprehensively cover clinics, medical centers, and complex multi-branch healthcare networks.
Yes, it facilitates multi-branch operations with a centralized patient directory, distributing doctor shifts and appointments across clinic locations.
Yes, it provides a comprehensive appointments scheduling engine and central electronic medical records (EMR) for diagnoses, prescriptions, and attachments.
Yes, it supports seamless integration for medical invoicing, co-payments, ledger entries, and health insurance claims processing.
Yes. 369 Medical includes public waiting screens, a counter display, and a patient portal to track turn number, stage, and expected wait — with optional voice calling and privacy-safe boards.
Yes. You can create nursing stations by floor and sector, assign staff, and monitor tickets with live operational supervision.
It manages buildings, floors, and rooms through weekly templates and published daily sessions for booking, with conflict checks for rooms, doctors, capacity, and maintenance.
Yes. ICD-11 is the primary local coding system, with an ICD-10 reference, chronic classification, and suggested mappings to support reporting and claims.
Chronic status is classified on diagnosis and patient profile, with structured follow-up covering visits, labs, continuous medications, education, and referrals.
Yes. Antenatal follow-up unifies visits, ultrasound, labs, medications, risk alerts, and clinical curves in one pregnancy file.
You can print the unsigned original and upload the signed copy, retaining both in the patient file for clearer review and archiving.
Yes. It supports internal or external referral classification with printing, signing, internal booking or external closure, and a central log.
Yes. It covers payers, plans, coverage rules, contract status, and private vs insurance booking paths through claims and collection.
Ready to command error-free, smart healthcare operations?
Book your live customized walkthrough today, and let our systems engineering team layout 369 Medical for your group.