369 Medical Suite

Integrated Operations for Clinics & Medical Groups

From nursing stations, facility scheduling, and queue displays to clinical screen catalogs, ICD coding, and universal health coverage. Unified clinical and administrative operations that raise branch efficiency and improve patient and physician experience.

Clinical Journey Flow

The Optimized Patient Journey Flow

From intake and queue numbers through nursing, consultation, billing, and referral — one coordinated path that protects privacy and keeps operations disciplined.

1

Front-Desk Intake

Verify identity and insurance, issue a stable queue number.

2

Queue & Waiting Display

Show now-serving and next numbers on TVs and the patient portal.

3

Nursing Station

Distribute nursing workload by station and floor before the exam.

4

Scheduled Room

Route the patient to the correct room via facility scheduling.

5

Exam & Coding

Specialty screens and ICD coding with complete documentation.

6

Billing & Referral

Invoice and insure, then internal or external referral when needed.

B2B Enterprise Compliance

Engineered to Keep Clinical Operations Secure & Scalable

We respect medical confidentiality. 369 Medical locks down EMR files and patient privacy — including waiting displays that never expose names or identities.

Compliance Level 100% Secure & Compliant
apartment Operations & Queues

Run the facility with discipline from intake to the room

Five operational pillars that show how the clinic moves daily without bottlenecks or conflicts.

Nursing

Multi-Station Nursing

Multiple nursing stations distribute workload by floor and sector, with staff check-in and live supervisory monitoring — cutting wait time and raising pre-exam quality.

  • Assign staff and stations by specialty and stage
  • Auto-route tickets and reduce congestion
  • Monitor fallback and unassigned stations
Facility

Medical Facility Scheduling

Facility scheduling links room, doctor, and specialty into a published daily clinical session — so patients reach the right room and station without conflicts.

  • Buildings, floors, sectors, and rooms
  • Weekly templates with conflict detection
  • Room Grid and utilization reports
Clinical

Multi-Exam Screen Catalog

A clinical screen catalog covers exam and assessment paths by patient age and specialty — with one standard across branches.

  • Pediatric, adult, antenatal, and consent catalogs
  • Age-aware nursing assessments
  • Ready specialty exam pathways
Billing

UHC, Contracts & Bookings

Manage universal health coverage contracts from coverage rules and booking through claims — with a clear private vs insurance path.

  • Payers, plans, and coverage rules
  • Private and insurance price groups
  • Claims, receivables, and collections
Queue

Queue System & Patient Screens

A full queue system with public waiting TVs, counter displays, and a mobile portal for turn number, stage, and expected wait — with optional voice calling and privacy-safe boards.

  • TV board: now serving, next, waiting count
  • Counter display for destination and confirm
  • Patient portal to track turn on mobile
clinical_notes Clinical Quality & Doctor Experience

Precise clinical tools and a comfortable exam experience for physicians

From global coding and chronic follow-up to specialties, antenatal care, and everyday exam ergonomics.

ICD-11 Coding with ICD-10 Reference

Unified ICD-11 diagnosis coding with an ICD-10 reference, chronic classification, and suggested mappings — for accurate diagnoses, reports, and claims.

Chronic Disease & Continuous Medications

Chronic vs non-chronic classification on diagnosis and patient profile, with structured chronic follow-up covering visits, labs, continuous medications, education, and referrals.

Dental & Cardiology Pathways

Ready specialty pathways for dental care (odontogram and consents) and cardiology (vascular exam with ECG/Echo shortcuts) — faster documentation and fuller exams.

Physician-Friendly Exam Interfaces

Clearer exam screens with larger fields, high contrast, clinical shortcuts, and a guided visit flow — a faster, more comfortable experience for intensive daily use.

Smart Antenatal Follow-up

Smart antenatal follow-up that unifies visits, ultrasound, labs, medications, risk alerts, and clinical curves in one file — faster decisions and fewer missed appointments.

Consent Governance

Keep Original and Signed Copies

Consent forms with printable originals, signed uploads, and dual-copy retention in the patient file — clearer legal archiving and easier audits.

Referral Flow

Full Internal & External Referrals

Complete internal and external referrals from classification through print, booking, or closure — so patients are never lost between specialties or outside the facility.

Clinical Modules

29 Intelligent Features for Patient Journeys & Operational Control

369 Medical supports healthcare organizations with modular clinical and administrative capabilities, securely across every branch.

Clinical

Patient File

Unified electronic profile for each patient.

Verified
Clear healthcare journey.
Facility

Appointments

Booking and scheduling management.

Business Value:
Organized reception.
Facility

Doctor Schedules

Optimize and distribute appointment loads across doctors.

Business Value:
Clinic operational efficiency.
Management

Clinics & Branches

Unified management for multi-location clinic chains.

Business Value:
Structured expansion.
Clinical

Medical Records

Centralized, longitudinal medical history for patients.

Business Value:
Continuous care.
Management

Attachments

Upload lab tests, scans, and other clinical reports.

Business Value:
All-inclusive patient file.
Clinical

Visits / Consultations

Document findings, diagnoses, and prescriptions for each visit.

Business Value:
Accurate follow-up.
Clinical

Smart Antenatal Follow-up

Visits, ultrasound, labs, risk alerts, and clinical curves in one pregnancy file.

Business Value:
Follow-up that never misses.
Billing

Insurance Claims

Track approvals, claims, and payer receivables through collection.

Business Value:
Organized insurance finance.
Billing

Accounting Integration

Link invoices and payments directly to the ledger.

Business Value:
Financial transparency.
Governance

Permissions

Granular medical vs administrative staff access roles.

Business Value:
Premium security.
Management

Alerts & Notifications

Reminders for appointments, results, and critical events.

Business Value:
Higher patient response rate.
Management

Management Reports

Real-time dashboard for clinical and financial operational indicators.

Business Value:
Better administrative decisions.
Facility

Rapid Reception

Optimized front-desk patient intake and registration workflows.

Business Value:
Reduced patient wait time.
Management

Multi-Branch Control

Central control over physically separated medical centers.

Business Value:
Central administrative power.
Management

App / API Integration

Robust APIs and mobile patient/doctor connectivity.

Business Value:
Maximum flexibility.
Nursing

Nursing Stations

Multi-station nursing by floor and sector with staff assignment and supervision.

Business Value:
Less waiting, higher quality.
Facility

Facility & Room Scheduling

Buildings, floors, rooms, weekly templates, and daily sessions with conflict detection.

Business Value:
Organized occupancy without clashes.
Clinical

Exam Screen Catalog

Age- and specialty-aware exam and assessment forms in one catalog.

Business Value:
One clinical standard.
Billing

UHC & Contracts

Payers, plans, coverage rules, and claims from contract through collection.

Business Value:
Clear insurance path.
Billing

Private & Insurance Booking

Separate private and insurance pricing paths with co-pay handling.

Business Value:
Cleaner billing.
Queue

Waiting Screens & Queues

TV boards and counter displays with optional voice calling and a stable turn number.

Business Value:
Disciplined, clear queues.
Queue

Patient Turn Portal

Track turn number, stage, patients ahead, and expected wait on mobile.

Business Value:
Patient transparency.
Clinical

ICD-11 with ICD-10 Reference

Unified ICD-11 diagnosis coding with ICD-10 reference and chronic classification.

Business Value:
Accurate diagnoses & claims.
Clinical

Chronic Disease Follow-up

Chronic profiles with visits, labs, continuous medications, education, and referrals.

Business Value:
Continuity of care.
Clinical

Dental & Cardiology Pathways

Dental exams with odontogram and cardiology paths with ECG/Echo shortcuts.

Business Value:
Faster specialty documentation.
Clinical

Physician-Friendly Interfaces

Larger fields, high contrast, clinical shortcuts, and a guided visit flow.

Business Value:
Comfort and higher productivity.
Governance

Dual-Copy Consent Retention

Print the original, upload the signed copy, and retain both in the patient file.

Business Value:
Clearer legal archiving.
Governance

Internal & External Referrals

Reception classification, printing, internal booking, or external closure with a central log.

Business Value:
Patients never get lost.
Queue & Patient Displays

Patients know their turn… and the queue stays disciplined

Public waiting screens show now-serving, next, and waiting count with optional voice calling; a counter display for confirmation; and a mobile portal for stage and patients ahead — with one stable turn number across reception, nursing, and doctors, without exposing names or IDs.

  • Manage display links by branch, department, doctor, or stage with QR.
  • Staff ops: call, serve, transfer, skip, or mark no-show.
  • Privacy-safe public boards — numbers only.
Waiting Screen

Now serving

A-24

Counter 3 · Nursing

NextA-25 · A-26
Waiting12
Patient Portal

My Visit Status

Turn number A-24
Stage Nursing
Patients ahead 3
Expected wait
~ 12 min
Facility Scheduling

From weekly templates to published daily sessions ready for booking

Define buildings, floors, sectors, and rooms; build weekly templates; generate real clinical sessions with room, doctor, capacity, and maintenance conflict checks — then publish for booking and route patients to the right room and station.

Daily Operations

From Template to Room Grid

Weekly room & specialty templates

Recurring schedule that generates live sessions

Conflict detection & daily exceptions

Double-booked room, doctor absence, maintenance, capacity

Publish session & route the patient

Booking opens on the correct room and station

Common Inquiries

Frequently Asked Questions about 369 Medical

Ready to command error-free, smart healthcare operations?

Book your live customized walkthrough today, and let our systems engineering team layout 369 Medical for your group.