Distribution, Field & Care in One System
Orchestrate sales reps, delivery logistics, and customer care follow-ups in a centralized, secure environment. Eliminate scattered sheets and WhatsApp chaos.
Eradicate Chaos. Embrace Complete Control.
Compare the operational reality of scaling with 369 Care vs legacy methods.
WhatsApp & Scattered Sheets
- Complete reliance on WhatsApp groups to capture representative locations without order integration.
- Extreme difficulty reconciling daily representative cash collections with physical inventory.
- No visibility on geographic paths of active reps, leading to high fuel waste and unverified visits.
Automated & Coordinated Operations
- Digital order entries matched immediately to live GPS check-ins at the customer doorstep.
- Automated collection mapping matching cash, bank transfers, and digital receipts to prevent leakages.
- Full live dashboard tracking exact route paths, stop times, and objective visit statuses.
Field Operations Journey
A sequential, automated loop designed to drive field productivity and reporting.
Client & Intake Entry
Create customer file and schedule immediate field visit orders.
GPS Route Dispatch
Guide representative using map navigation with automated GPS check-ins.
Digital Order Capture
Input selected items digitally, invoice instantly from client venue.
Reconciliation
Collect payment, reconcile with representative ledger balance.
Real-Time Report
Deliver live field metrics dashboard to management central view.
16 Professional Capabilities Engineered to Scale Operations
369 Care covers the complete sales lifecycle, representative tracking, and financial reconciliation in the field.
Smart Follow-ups
Schedule and follow up on every client and sales opportunity.
Follow-up History
Document every step taken with the client.
Lead Management
Lead sources, lifecycle stages, and customer conversion.
Call Logs
Log and follow up on customer care phone calls.
Customer Orders
Official purchase orders submitted directly via customer portal.
Customer Portal
Purchases, ledger sheets, and requests all in one single place.
Quotations
Ready-made templates and speedy generation of quotations.
Marketing Campaigns
Launch multi-channel campaigns with scheduled notifications.
Field Visits
Create, assign, and track team visits in the field.
Visit Statuses
Follow up on assigned/finished visits, including reasons for no meeting.
Rep KPIs
Monitor sales, collections, visits, and newly acquired clients.
Representatives Report
Detailed, granular performance reports for each agent.
Team Tasks
Daily tasks fully synchronized with field workflows.
Field Collections
Payment collection requests routed directly from field reps to admin.
WhatsApp Notifications
Automated real-time notifications for important milestones.
Multi-Branch Support
Manage multiple geographical branches with fine-grained roles.
Robust insights into agent sales and payment collection
With 369 Care, management accesses instant reports for each field rep visit, real-time path maps, deal closing statuses, or reasons for uncompleted meetings. It also supports strict collection reconciliations.
Representative KPIs Dashboard Auto-Sync
Frequently Asked Questions about 369 Care
Ready to streamline your field logistics and care?
Book a live customized demo today with one of our solution engineers and explore the potential of 369 Care.